The constant lack of heat throughout the years

Dear tenants,
did you receive a 5-day discount on your rent this month? Do you think it is enough? I think it will barely cover the electric bill increase due to the use of electric heaters. It does not compensate us for the constant lack of heat throughout the years and especially during these last months, nor for the physical and psychological stress this problem has caused to all of us, and certainly not for the safety risk involved in heating our apartments with gas stoves. I'm debating whether to pay this month's rent at all. This problem should have been taken care of by now and PACC should be held accountable for not doing so.

Regards,

Roberta Philippe (Apt.6E)